Alexa Not Responding To Voice Commands


Is Alexa denying your all commands? Are you not able to play music, to get information or Alexa is just an ornament for you now? You are looking at the right screen to get the right solutions to fix Alexa Not Responding issue.


So, without chanting too much, let’s look directly at the solutions. The information shared with you didn’t consist of any unnecessary details. It will hopefully be beneficial to you…


5 Best Steps To Fix Alexa Doesn’t Respond To Your Voice Commands

#1. Have You Changed The Default Wake Word?

It happens most of the time that some typical things just slip through our minds… It can be possible that you have made changes with the default wake-up word of Alexa, and now you don’t remember and troubleshoot with Alexa not responding.

Simply, follow the steps guided below and get overcome with Alexa offline or not responding quickly.

  • Open the Alexa app on your mobile.
  • Then go to the Menu.
  • After that tap on Device Settings.
  • Select on Preferred Device.
  • Now, you can set a new or old wake word.


#2. The Microphone Should Not Be Off

  • Maybe Alexa is hearing you but can’t be able to respond to you. This problem mostly creates issues when the mute mode of the Alexa is turned on.
  • There are 4 different types of buttons on Alexa - (+) and (-) are the volume buttons, (O) is an action Button and the microphone or circle cut with a single line is the microphone button.
  • It is really not hard to fix… We would like to clear you that there is an indication that enabled microphones to symbolize. If the mute button will be turned “ON” on the smart device then a red ring on Alexa will appear.
  • And the red ring on Alexa means that the device is in mute mode, so the much louder you will demand the Alexa will be unable to respond to you. Simply, just press the “MUTE BUTTON” and turn it off.


#3. Check The Volume

In some cases, Alexa responds to you but you are not able to hear it. The reason behind this can be the lower volume of the Alexa. You can solve this issue by increasing the volume. Just simply, say Alexa Volume 4 or 5, or press the button manually to increase the volume.


#4. Fix The Network Issue

When Alexa faces Internet connectivity issues then merely it causes Alexa won’t connect to Wi-Fi or Alexa doesn’t respond to your voice commands.

It can be possible that the device is causing Internet issues because of:

  • Low Internet connection.
  • Instability of the Internet.
  • Improperly connected device.


There are some solutions to resolve the problems of the network. Just have a look below to know the resolutions-

  • If there are additional devices connected with the router connected with Alexa then just disconnect all those devices. This will definitely help to overcome lower Internet issues.
  • Remove all those objects that come across your devices. If you don’t know then we would like to clarify to you that the barriers cause direct instability of the internet network issues.
  • Reconnect your device to the Alexa. Some of the time while we connect the device to the router then it is not connected properly. The reason behind them could be some natural glitches. So, all you have to do is to reconnect the network.
  • Make sure you will enter the correct password or SSID. Many people fail to connect the network to Alexa because of improper credentials. Just enter them correctly.


#5. Perform Rebooting Process

  • Some of the time the issues cause problems because of no reason. You don’t have to worry, your Alexa is not destroyed or out of service. It just needs a reboot…
  • Make sure you will be doing the proper rebooting process. For proper rebooting, you have to disconnect the connected Internet and the smart devices, if connected with your Alexa.
  • After that remove the power cord and wait for approx. 6 to 7 seconds and then again plug in the cable and let the Alexa Setup itself properly.
  • Connect a strong Internet properly and give a command to your device to see the results.


In The Conclusion

We are hoping that the 5 best and simple solutions to fix Alexa not responding issues will be fruitful to you.


BONUS TIP:If still the Alexa doesn’t respond to your voice commands then must once check the socket. It should not be damaged, if it is then fix it as soon as possible or change the point of the plug.


For giving your time to this post, we are very thankful to you. Hopefully, the time you have given to this article would be consumable.  

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